Q.  I want to be able to reset my Online Banking password myself.  Can I do that?    
Yes...it's quick and easy: 
  1)  Log on to your account. 
  2)  Under the "Options" tab, enter your valid e-mail address. 
  3)  Create a Test Question and Answer that ONLY YOU will know.  Submit. 
Now if you accidentally lock yourself out of your account or forget your password, you can reset yourself with no hassle!   
If you do not establish this self-reset feature, you must call the bank at (888) 479-4406 during regular business hours in order to have it reset for you.  Fees may be incurred for this service. 
Q.  Will any computer work with Online Banking? 
All you need is a PC connected to the Internet with a Web Browser such as Internet Explorer or Netscape Navigator using at least 128 Bit Strong Encryption. If your browser does not have the correct strength encryption, we have included some links for you to get the most recent versions of these two most common browsers. You can also use any of the common Networks with proprietary browsers such as Web TV or AOL. No special connections or other software is required. 
Q.  There's a First National Bank  in my town.  Are you a part of that bank? 
First National Bank of Eagle River is an independent and is family-owned and operated.  We have fully-staffed, full-service branches in Eagle River, Phelps, Three Lakes and St. Germain, Wisconsin. We are not affiliated with other First National Banks outside of these branch locations. 
Q.  Are you a Community bank? 
Yes.  We take our responsibility and commitment to our North Woods community seriously every day.  We are proud to continue our support in building a strong community.  We are reliable, responsible and committed. 
Q.  How long has First National Bank of Eagle River been around? 
Next year in 2012, we will be celebrating our 90th anniversary.  We were founded when Eagle River was a thriving village and this was timber-boom country.  E.W. Ellis and August H. Stange applied for a National Banking Charter in 1922 and First National Bank of Eagle River was born.   
Q.  I don't live in Wisconsin but would still like to bank with you.  Is that possible? 
Yes.  Residents of Illinois, Michigan, Minnesota and Wisconsin can now conveniently open a deposit account online.  Please browse through the "Personal" menu for the accounts and services that work best for you - or go to the "Find An Account" tab located at the top right corner  to find an account specifically recommended for you.  You can also call 1-(888) 479-4406 to speak with a Personal Banker. 
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